Frequently Asked Questions

Signing up takes less than 5 minutes. Head to our sign-up page and create your account through our online portal. First, enter your service address, confirm your pickup area, choose your service, and set up billing. You'll get a confirmation by email and text with your first pickup date. If you have questions before committing, give us a call or drop us a message. We're happy to walk you through it.

Residential routes run Monday through Thursday. Your specific pickup day is assigned based on your neighborhood and route. Once you sign up, your confirmation will include your scheduled day. You can also log into your account portal at any time to check your schedule.

Missed pickups are rare, but if yours gets skipped, reach out to us right away. Call or text our local team and we'll get it sorted out quickly. Unlike national services, you're talking to people who actually know your route.

Everything lives in your online account portal. Log in any time to view your billing history, update payment information, check your pickup schedule, and access your service agreement. It's available 24/7 — no need to call us for routine account stuff, though we're always happy to help if you need us.

Service agreements include a contract term and cancellation policy. You can review the details of your specific agreement by logging into your account portal. If you have questions or need to make changes, reach out to our local team and we'll walk you through your options.

We offer two roll-off dumpster sizes to fit most projects. The 15-yard is ideal for medium jobs like bathroom remodels, roofing tear-offs, or large cleanouts. The 30-yard handles the big stuff: full construction projects, new builds, large renovations, and barn or structure tear downs.

For businesses looking for permanent, scheduled trash pickup, we offer commercial front-load dumpsters in 3-yard, 4-yard, 6-yard, and 8-yard sizes. The smaller 3 and 4-yard options are perfect for small offices or retail shops with light waste, while our larger 6 and 8-yard bins are built to handle high-volume needs for restaurants, apartment complexes, and warehouses.

Not sure which one you need? Give us a call and we'll point you in the right direction.

All roll-off dumpster services are on-call, and you can keep them however long you need! (Just keep in mind the daily rental fee.) However, if you require a regular scheduled service, please let us know and we can get that in our books.

Commercial front load dumpsters are scheduled for permanent/long term use. However, when you need it removed let us know and we can get you on schedule.

With a dumpster rental, we drop it off and you fill it yourself on your own timeline. This is great for ongoing projects or construction jobs. Junk removal is a full-service option: our crew comes to you, loads everything up, and hauls it away in a single visit. If you don't want to touch a thing, junk removal is your answer. If you want the flexibility to work at your own pace, go with a rolloff.

We handle most household and commercial junk: furniture, appliances, yard debris, construction scraps, and general cleanout loads. There are a few items we're unable to take due to safety and disposal regulations.